🦾 Elevate your workflow with AI

Work Smarter with Our Intelligent AI Powered CRM

Streamline your workflow and increase efficiency in documenting your tasks with our AI-driven technology, built by and for coordinators.

No credit card required

Proudly supported by the best in business

Why use AI?

Revolutionary tool for support coordinators

Case note words generated

Dave Rodgers

SSC @ OurHeart

"Coordinoter has been a lifesaver, I can easily create detailed, accurate entries in just seconds, freeing up more time to focus on my participants."

Cheryl Koche

SC @ In Minds

"This app has saved me hours of time each week, and the accuracy of the notes is exceptional. The fact that it's powered by AI makes it even more impressive."

Louise Isabel

Manager @ One & All CoS

"It's incredibly user-friendly and has made my workflow so much more efficient. I highly recommend it to any support coordinator looking to streamline their workload."

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Coordinoter 3.0

Coordinoter comes loaded with features that make support coordination a breeze

Our CRM is a powerhouse of features, meticulously crafted to simplify your tasks, boost productivity, and enhance the quality of support you provide to NDIS participants.

Premade Task Templates

Over 170+ tried and true task templates based on the most common tasks you perform.

Intuitive Participant CRM

Full oversight of participants, plans and budgets with smart utilisation tracking and much more.

Integrated Invoicing

Simplify billing with our built-in invoicing system, with smart email routing and bulk upload files.

Generate Tasks

Generate detailed and compliant case notes in seconds

Effortlessly document participant outcomes with comprehensive case note outlines generated in seconds, reducing over 95% of admin time.

Describe

Generate

Personalise

Describe a task

Select a template that matches your task and provide a detailed description in the subject line, including task details, and any specific requirements.

The more detail you provide in the subject line, the more personalised and accurate the resulting case note will be. Assign to a participant and indicate if it’s a billable task. You can also opt to fine tune the AI-generated output to meet your specific needs.

Generate case notes

Hit ‘Generate’, and our advanced AI engine takes over, creating a compliant and relevant case note outline for your task in seconds. As the case note is generated, the participant’s live budget is updated in real-time, enabling accurate budget management and preventing overspend.

Our models are trained on NDIS legislation and the support coordination role, ensuring accuracy and reducing errors from manual data entry.

Personalise output

Personalise the generated case note outline to match your unique task effortlessly. Add or remove as much detail as you desire.

Cross check billable details, charge items, time and total rate against your live budget to ensure precision in billing. You can also optionally generate an eSign link for confirmation of service delivery from participants or stakeholders.

AI Tools

Unlock efficiency with our growing suite of AI-powered tools

Effortless Progress Notes

Streamline your work with our AI note generator, save time with compliant case notes in seconds.

Instant Speech to Text

Record voice notes and let our AI convert them to text in an instant. Efficient and accurate note-taking.

24/7 AI Chat Assistant

On-demand assistance with our AI Chat Assistant. Various expert models on call day or night.

Find Your Brand's Voice

Craft IVR, voicemails, video voiceovers, and more. Give your brand a unique voice effortlessly.

Integrated eSignatures

Confirm tasks with eSign. Generate unique links, PACE-optimised, for secure task validation.

New Features Incoming...

From AI generated imagery to audit-ready documents, we are always upgrading.

Finance

Our built-in invoicing system makes billing effortless

Invoice Generation

Our intuitive invoicing system expertly crafts beautiful invoices in PDF for all of your billable tasks for the period.

Smart Email Routing

Guaranteed delivery of your invoices, whether that be to the participant, their guardian, or a plan manager.

Bulk Upload Files

Generate and export portal compatible bulk upload files in seconds for your NDIA managed billable tasks.

Synchronised Accounting

Easily track invoices by connecting with a range of top accounting software, or export invoices for use anywhere.

Integrations

Connect your external tech stack & supercharge your workflow

Coordinoter connects with multiple external tools to make managing your case load more efficient. Need a custom integration? Let us know.

Features

It's our dedication to building the best features that sets us apart

Task Templates

Quick & efficient case notes with our AI-powered task templates.

Integrated Invoicing

Send invoices directly from Coordinoter with integrated invoice management.

Cross Platform

Ever growing list of app integrations make Coordinoter your one stop solution.

Budget Management

Monitor budgets in real-time with our first to market ‘Live Funds’ feature.

Built-in eSignature

Replace expensive eSigning software, we’ve built it directly into your CRM.

Intelligent Tools

Revolutionise your workflow with our growing suite of intelligent AI tools.

Dedicated Support

Unrivalled customer support with a 24/7 direct line to the development team.

Data Integrity

All of your data is stored securely on our Sydney based, ISO27001 certified server

Constantly Evolving

Benefit from the best features and tools. We are ever-evolving, always improving.

Measurable results delivered to support coordinators

150

Support Coordinators Trialled

170

In Our Task Template Library

Reduction in Administration Time

AI Generated Notes

Choose the right plan for you

Monthly

Annual

Starter

$

0

/m

Lite version to help you get started

Incredible AI Engine
3 Generated Case Notes
1 AI Transcription
3 AI Assistant Messages
3 Participants
0 Teams
API Access

Professional

$

19.95

/m

Pro version for the growing business

Supercharged AI Engine
100 Generated Case Notes
25 AI Transcriptions
Unlimited AI Assistant Messages
50 Participants
10 Team Members
API Access

Enterprise

Custom

Custom version tailored to your organisation

Best AI Engine
Unlimited Generated Case Notes
Unlimited Transcriptions
Unlimited AI Assistant Messages
Unlimited Participants
Unlimited Team Members
API Access

Starter

$

0

/yr

Lite version to help you get started

Incredible AI Engine
3 Generated Case Notes
1 AI Transcription
3 AI Assistant Messages
3 Participants
0 Teams
API Access

Professional

$

185

/yr

Pro version for the growing business

Supercharged AI Engine
100 Generated Case Notes
25 AI Transcriptions
Unlimited AI Assistant Messages
50 Participants
10 Team Members
API Access

Enterprise

Custom

Custom version tailored to your organisation

Best AI Engine
Unlimited Generated Case Notes
Unlimited Transcriptions
Unlimited AI Assistant Messages
Unlimited Participants
Unlimited Team Members
API Access

Frequently Asked Questions

Got questions? We’ve got answers

Is there a free trial available?

Yes, we offer a free plan that allows you to access a limited set of features. This gives you the opportunity to test our platform and experience its capabilities before committing to a subscription.

Can I upgrade or downgrade my subscription?

Yes, you have the flexibility to upgrade or downgrade your subscription plan as your needs change. Simply visit your account settings to make the necessary adjustments.

What level of security is provided for my data?

We take data security seriously. Your data is encrypted and stored securely on our ISO27001 certified servers based locally in Sydney. We utilise military grade security & encryption practices to protect your information.

Is technical support included with my subscription?

Yes, technical support is included with all our subscription plans. Our local Australian support team is here to assist you with any questions or issues you may encounter.

Can I export my data from Coordinoter?

Yes, we’ve made it easy to export your data from all areas of your Coordinoter account. We provide export functionalities (CSV, JSON and/or PDF) that allow you to retain your data even if you decide to discontinue your subscription.

Is my data shared with third parties?

No, your data is not shared with third parties without your consent. We respect your privacy and ensure that your data remains confidential within the Coordinoter platform. Notes and other data generated by our AI system are strictly confidential and unable to be used, viewed or distributed to or by anyone other than yourself.

Benefits

5 star excellence with Coordinoter

5 out of 5 rating.